Significance of Patient satisfaction
Patient satisfaction is a crucial indicator of the quality of healthcare received and plays a significant role in attracting and retaining international patients in the medical tourism sector. It measures how content patients are with their treatment and overall care, often evaluated through specific scales and questionnaires. High patient satisfaction impacts adherence to treatments and overall health outcomes, reflecting whether healthcare providers meet or exceed patient expectations during their medical experiences, including postoperative care and pain management.
Synonyms: Patient approval, Patient experience, Customer satisfaction, Client satisfaction, User satisfaction
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The concept of Patient satisfaction in scientific sources
Patient satisfaction measures patients' perceptions of care quality and treatment efficacy, significantly influencing pain management and evaluated at 4 weeks post-treatment to assess comfort and overall treatment experience.
From: The Malaysian Journal of Medical Sciences
(1) This is the level of contentment a patient experiences after a procedure, and it is likely to improve with multimodal pain management and appropriate prophylaxis.[1] (2) The level of contentment a patient experiences with their medical care, and it is important for overall well-being.[2] (3) This is the degree to which patients are content with their medical care, and positive relationships between medical personnel and hospital services, atmosphere, facilities, and quality impact the overall international patient satisfaction.[3] (4) Patient satisfaction refers to how pleased patients are with the results of a treatment, often assessed subjectively through questionnaires or scales, and can be used to measure the effectiveness of treatments.[4] (5) This is the level of contentment that patients have with their asthma care, and written AAPs can improve this by empowering patients and providing them with a sense of control.[5]