Significance of Client satisfaction
Client satisfaction in the pharmaceutical sector is defined as the degree to which customer expectations about the quality and performance of a product are met. This fulfillment is essential for the success of pharmaceutical products, as it reflects how well they meet the needs of clients. Ensuring client satisfaction is therefore important for achieving positive outcomes and maintaining a competitive edge in the market.
Synonyms: Customer satisfaction
The below excerpts are indicatory and do represent direct quotations or translations. It is your responsibility to fact check each reference.
The concept of Client satisfaction in scientific sources
Client satisfaction pertains to meeting customer expectations in the quality and performance of pharmaceutical products, which is essential for achieving success in the industry.
From: The Malaysian Journal of Medical Sciences
(1) This describes the degree to which patients are content with the services and care they receive within a treatment program, influencing their engagement.[1]